Slimy Bastards
1/27/2005
It was cold and late, and I was driving home from Dean's and in somewhat of a hurry. Suddenly the dashboard gasoline light kicks on, and mild panic ensues. I do not like being this low on gasoline!
So I pull into QT, slide my debit card into the little slot, and put about 5 bucks in. Because we have a separate gasoline budget, I don't like to use my card for complete fill-ups. So I put just enough in to get me home and up to work in the morning, snag my receipt, and take off.
And today, lo and behold, my debit card balance is less than $2. Which is very bad because there is supposed to be much more in there. It's worse because this is ALL the money I had until payday, and no groceries.
Angry and confused, I called customer service for the card. They were about as helpful as an iron with nails welded to the bottom. Apparently, it's common practice for gas stations to put a $30 hold on any accounts using credit at the pump, and this amount is not released for 7 days. A feeling of rage passed over me, and I resisted the urge to call the support person every foul thing my little violent brain could come up with. I felt a Revenge Tragedy being written right before my eyes. At least she could have been sympathetic, but instead she puts on the attitude of a city worker that just doesn't give a shit about anything.
So I get the number for Quik Trip. Of course, nobody is available to take calls after 5, so I leave a partially comprehensible message with a telephone number thrown in somewhere. I'm sure they're going to call me at work tomorrow without a clue as to what I was saying between the Fucks and the Bullshits and the Jesus Effing Christs! At least it will make my day more interesting tomorrow.
My final thoughts about this situation: Why are all of the big companies taking the stance that their customers are shit? I call Dell tech support, they treat me like shit. I call the water company to arrange payment; they treat me like shit. I call the satellite people; they treat me like a subhuman. I call to make hotel reservations; they act like they don't need the business. Do these people realize that it's hard working folks like myself who keep them in business?
So, after my rage and anger subsides, I come to the conclusion that I will never spend my hard-earned bucks at Quik Trip again, not unless they make something good of this situation. Some groceries for the weekend would do!
posted by novachild @ Thursday, January 27, 2005,
